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Background

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Nippon Express is a global logistics provider. Their goals are to swiftly and flexibly respond to customer needs, be prepared to deal with crisis and be both environmentally and socially responsible.

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Nippon approached GPSit to help address the following specific business objectives:

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• Obtain greater visibility into independent subcarrier shipments

• Prevent delayed shipments due to delivery route problems

• Ensure performance of independent drivers

• Optimize shipment handling

• Provide early notice of inbound shipments to clients and distribution hubs

• Provide real time shipment information to clients, including arrival time validation

• Safeguard against shrinkage, theft and hijacking concerns

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Requirements

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Since much of Nippon’s ground shipments are handled by independent carriers, a portable, battery operated GPS tracking solution was needed. For single stop shipments, the tracker was to be affixed to a pallet within the shipment, and for multi-stop routes, attached to shipment documentation. In both cases, the tracker needed to be easily retrieved and quickly re-commissioned for the next shipment.

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Problem Solution

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Nippon selected GPSit’s cloud based TrackFusion application for management of the portable trackers. Core features such as Geofence alerting and notification capabilities were utilized to automate routine monitoring functions.

 

As a key part of the solution, GPSit’s PAT battery operated trackers were selected due to:

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• Small physical size enabling covert deployments

• Superior coverage on Verizon network

• Ability to monitor in-transit conditions (vibration, shock, temperature, humidity, etc.)

• Ability to obtain GPS fixes while covertly located inside of shipment contents in enclosed trailers

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The robust combination of GPSit’s TrackFusion tracking platfom, PAT t and startup professional services from GPSit helped ensure a successful solution deployment.

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Results

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Nippon immediately began to obtain great results. Highlights include:

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• Real time ability to respond to in transit logistics issues as they arise

• Ability to audit performance of subcarriers

• Ability to validate on time delivery performance for clients

• Enhanced service offerings by providing clients real time visibility into shipment status and condition

• A means of safeguarding against crisis situations

• Improved customer satisfaction and trust

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